A general manager (commonly abbreviated as GM) typically oversees all aspects of operations within a company, organization or factory. All department heads typically report to the GM, and the GM typically reports to the vice president or president of the company. For large organizations with multiple factory locations, there would be one GM per location. The GM is typically responsible for maintaining a smooth flow of work between departments and for resolving interdepartmental conflicts. The GM is typically the chief whip-cracker, babysitter and problem solver. The most important task of a GM is to assure that the company stays on schedule with regard to production and meets or exceeds the goals set by the vice president, president, CEO or executive board. Please note that this is a very generalized job description as specific duties will vary from company to company and industry to industry.
It’s obvious that general managers hold a sensitive leadership position in firms. Let’s discuss the general manager duties and responsibilities.
A general manager is expected to look into the matters related to the human resources. All the matters related to organizational training, recruitment and selection of candidates is looked after by the general manager in consultation with the human resource manager. While the human resource manager carries out all the tasks related to recruitment, the general manager ensures that quality organizational training is given to the trainees. Precisely said, general managers look after the training needs of the employees. Another general manager job description is that he has to actively participate in the feedback session and performance evaluation of the employees.
A general manager ensures that matters related to finance and transactions are within his supervision. General managers manage and utilize the funds and expenditures of the various operations carried out by the firm. The general manager is expected to understand the financial tools and resource available to the firm and chalk out a plan that effectively meets the requirements of the projects.
One of the key general manager job description is that he is expected to act as liaison between the management and the employees/staff. Some of the duties and responsibilities of general manager includes monitoring the performance and achievements of the employees. The general managers also direct people to various goals and targets. Hiring good middle level managers is another important duty of general managers. Middle level managers assist the general managers in managing the different tasks. Besides these, keeping a record and check of firm’s growth is also done by the general managers.
Administrators perform a multifunctional job. Their jobs entail managing, coordinating with managerial staff, working with teams, planning, or overseeing the facilities operations. In many companies, an administrator’s job is integral to the day-to-day functionality of the business. If there are environmental, office resource, or administrative issues the administrator resolves them.
In some smaller businesses, the administrator may be in charge of some human resource, accounting, and training functions. For example, interviewing, hiring, training, and assessing employees; or developing budgets, financial reports and procuring office supplies or resources. Administrators may transition into other positions such as that of general manager. As their jobs can be very demanding and is integral to the business, they are required to be very proficient and consistent.
i. Manage office equipment
ii. Liaise with facilities stakeholders
iii. Maintain an enjoyable and clean working environment
iv. Manage clerical and other administrative staff
v. Handle the distribution of correspondence and customary clerical tasks
vi. Arrange, organize, and coordinate meetings
vii. Handle internal or external communication or management systems
Administrators typically keep normal business hours. They receive good compensation packages. Their benefits may include pension, vacation, insurance, sick days, among other allowances. If they are required to travel, as a part of their functions, they receive travelling funds as well.
In any organisation the efficient and effective function is based on the ability of the general manager as he/she is responsible for delivery of the goals and objectives of the organization within a set time an approved budget by utilizing resources available efficiently. General Manager’s responsibility is to supervise the financial, legal, and operational affairs of the organization.
The General Manager is typically responsible for maintaining a smooth flow of work between departments and for resolving interdepartmental conflicts. The General Manager is typically the chief of the organisation. The most important task of a General Manager is to assure that the company stays on schedule and meets or exceeds the goals. All the head of the department generally report to the General Manager, and the General Manager reports to the vice president or president of the company. For large organizations with multiple offices in different locations there would be one General Manager for one location.
The job of the general manager is very challenging as many duties and responsibilities are assigned to the post like establishing the goals and objectives and ensure their execution according to the plan of the organisation, attaining financial suitability and development of opportunities which are fruitful for the organisation, delivering services to customers and attaining their satisfaction, managing the other works of the organisation like setting goals and targets which are efficient performance indicators, finalising the business plans that are fruitful for the business, defining the product sales & marketing plan, and supervising sales and distribution of a product, recruiting and training the hired employees and proper implementation of business plan, maximum utilisation of the resources available
Some of the skills required for the position of the general manager are full knowledge of management principles, sales and marketing principles. Must have a confident personality and possess skills to support organizational activities, should be experienced. Should be able to manage conflicts, possess good communication skills and a should be a good listener, must have the skill of decision making, should be a great team leader
Education Qualifications required for a general manager vary between the types of company but generally an Engineering degree from a reputed college and a degree in business management from the related fieldare also required
Directs and coordinates activities of industrial organization to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally or through subordinate supervisors.
Plans, develops and implements organization policies and goals.
Coordinates activities of divisions or departments such as operating, manufacturing, engineering, planning, sales, maintenance, or research and development, to effect operational efficiency and economy.
Directs and coordinates promotion of products manufactured or services performed to develop new markets, increase share of market, and obtain competitive position in industry.
Analyzes division or department budget requests to identify areas in which reductions can be made, and allocates operating budget.
Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required.
Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
Promotes organization in industry, manufacturing or trade associations.
Remarkable experience in Production, Development and Design of Computer games
Excellent knowledge of establishing a field of game design
Proficient with audio, game logic, AI, cameras, networking and creature animation
In depth knowledge of Memory and CPU optimization, and cross-browser compatibility
Skilled at Flex, Flash, CS3 Professional and Action Script applications
Ability to work in a team using agile methodology
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Managed a studio of 26 staff that developed games for mobile phone and IPod from concept through final reference builds.
Produced four top-tier products from concept to distribution in less than 12 months.
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Video Game Designer
Designed and managed numerous games for mobile phones.
Lead designer on Blastdown/Blue Blocks that became a top seller on Verizon.
Managed a team of 3 designers and designed projects for Game Boy, PC, Playstation and Gamecube.
REFERENCES UPON REQUEST